Your Partner In Customer Service Training Solutions
Turning your team into service heroes.
With over 50 years’ experience within the hospitality & service industries and beyond. Here is a brief scope of certified training and consultancy services we offer.
About Us
Here At Strutt We provide a team of professionals
We provide a team of professionals with years of customer service training experience. This experience has taught us that a great relationship with your customers does make a difference in how your business grows and flourishes with huge positive effects on employees, customers, your brand, your business, the industry and the economy.
As our years of experience in the customer service industry has demonstrated on many occasions that providing excellent service and going above and beyond for a customer will have a lasting and positive impact on their life and their experience with the company.
Customer satisfaction is probably one of the most frequently measured marketing constructs, with major organisations regularly collecting data on the extent to which their customers are satisfied. This level of interest is perhaps unsurprising given that it is a basic principle of marketing that business performance is enhanced by satisfying customers.
Trusted Clients
Customer Service Excellence Training
Management Development Training
Cultural Sensitivity Training
Job descriptions & SOPs Implementation
Independent / Spot Stock Taking
Outlet & Product Positioning
How We Work
We Train To Get Your Business to The Next Level
Customer service training enables every member of your team to understand the impact their role has on the organization. Additionally, that training investment is proof to your employees that you care about their continued development and are there to support them.
