The information provided by our customer service training company (“Company,” “we,” “us,” or “our”) is intended for general informational purposes only. By engaging our services, accessing our website, or using any of our materials, you acknowledge that you have read, understood, and agreed to the following disclaimer:

1. (a) We do not guarantee specific results or outcomes from implementing our training methods or strategies.
   (b) Any decisions or actions based on our training materials or services are at your own discretion and risk.
2. Limitation of Liability:
   (a) We make reasonable efforts to provide accurate and up-to-date information. However, we do not warrant or represent the completeness, accuracy, reliability, or suitability of the information provided.
   (b) We shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from or in connection with your use of our services, materials, or information.
   (c) Any reliance you place on our services, materials, or information is at your own risk.
3. External Links:
   (a) Our website or materials may contain links to third-party websites or resources. These links are provided for convenience and informational purposes only.
   (b) We do not endorse, control, or assume responsibility for the content or practices of any third-party websites or resources.
4. Results and Individual Experience:
   (a) The success or effectiveness of our customer service training programs may vary depending on individual circumstances, skills, implementation, and other factors beyond our control.
   (b) Any testimonials or success stories shared on our website or materials represent individual experiences, and the results achieved are not guaranteed for every participant.
5. Modifications:
   (a)We reserve the right to modify, update, or discontinue our training programs, materials, website, or services at any time without prior notice.
6. Governing Law:
   (a)This disclaimer shall be governed by and construed in accordance with the laws of Zambia.
   (b)Any disputes or claims arising out of or in connection with this disclaimer shall be subject to the exclusive jurisdiction of the courts of Zambia.

Please consult with qualified professionals or seek specific advice relevant to your situation before making any decisions or taking actions based on our services or materials. If you have any questions regarding this disclaimer, please contact us.